(Please read the agreement carefully before placing an order.)

Does the car still need to be assembled after arrival?

Answer: yes, the cars we send are generally 85% work in progress, and the basic parts are assembled. Due to the nature of the industry and transportation regulations, some prominent parts need to be assembled by themselves after arrival, such as: pedals, seat cushions, handlebars, front wheels, etc

Mountain bike installation video URL:http://www.tudou.com/programs/view/Ir6XHYCQlIw/

Bicycle installation and debugging video URL:http://www.tudou.com/programs/view/Lirp_ugDDGU/

2. Do you have invoices, manuals, certificates of conformity, and warranty cards?

A: There are no invoices, certificates of conformity, and warranty cards, so they cannot be jointly guaranteed. There are warranty clauses behind, dear, you can take a closer look.

3. What courier will be sent? How many days will it be shipped after payment? How many days will it arrive after delivery?

A: Our default courier is Tiantian courier. Please contact our customer service for areas that do not arrive every day. Bicycles are large commodities, and the warehouse needs to distribute goods one by one, and strictly pack the boxes. So after payment, it can generally be shipped within 48 hours. Generally, the goods will arrive 3 to 5 days after delivery in general areas, and 5 to 8 days in some slightly remote areas. There may be delays due to factors such as weather. Because we are also customers for express delivery, we cannot accurately grasp the transportation time. I hope you can understand!

4. Will there be any wear and tear during transportation?

A: Because our bicycles are bulky items, strict packaging measures have been taken before delivery. Due to the characteristics of products in this industry, bumps and wear are inevitable during transportation, which may cause some minor scratches on the car. I hope you can understand. If you can't accept it, please buy it carefully.

5. Our store strives to achieve 100% customer satisfaction. If there are any mistakes, please forgive me. Mutual understanding hopes to have a pleasant transaction.

6. If the color difference of the product picture caused by the different monitors requires return or exchange, our store will not accept it.

Free warranty items and duration
1 "The frame will naturally crack, de-weld, break within three years from the date of receipt, and will be replaced for free:
2 "The front fork, handlebar, and rim will naturally crack, desolder, break, and replace for free within half a year from the date of receipt:
3 > If the front, rear and middle three sets of shafts and flywheels are found to be broken or fall off, they will be replaced for free within three months from the date of receipt.
Not covered by warranty:
1 > The warranty period has expired
2 "Brake line, brake skin, hand transmission line, saddle leather surface, inner and outer tires and other wear-prone accessories are not covered by the warranty.
3 "User use, improper maintenance or collision, fall, overload use, damage to parts caused by chemical substances and other abnormal riding:
4 "Commercial taxis will not be replaced:
5 "Those who are damaged due to damage to vulnerable parts and not replaced in time will not be replaced for free:
6 "Damage caused by private disassembly and modification, replacement of accessories, etc.
Please buyers and friends are optimistic about the warranty policy before shooting. If you can't accept it, please don't shoot. Once you buy it, it means you accept this warranty.